Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Denmark: Storage Backend - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Denmark: General Infrastructure - Operational

100% - uptime
Aug 2025 · 99.91%Sep · 99.80%Oct · 99.99%

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Aug 2025
Sep 2025
Oct 2025

Webdock Statistics Server - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Webdock Dashboard - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Webdock Website - Operational

100% - uptime
Aug 2025 · 99.95%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Webdock Image Server - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Webdock REST API - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Fiber optics and cable replacement
  • Completed
    October 11, 2025 at 5:22 PM
    Completed
    October 11, 2025 at 5:22 PM

    Maintenance has completed successfully. No impact to customer workloads was seen.

  • In progress
    October 11, 2025 at 5:15 PM
    In progress
    October 11, 2025 at 5:15 PM
    Maintenance is now in progress
  • Planned
    October 11, 2025 at 5:15 PM
    Planned
    October 11, 2025 at 5:15 PM

    Our NOC team has identified and issue with a flapping link and high CRC errors rate for the past 2 days. We will attempt to fix the issue by changing optics.

Issue with lxd-based Host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The server needs a reboot. Expect 5-10 minutes of downtime. Apologies for the inconvenience.

Webdock Website and Dashboard maintenance
  • Completed
    October 02, 2025 at 11:00 AM
    Completed
    October 02, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    October 02, 2025 at 8:00 AM
    In progress
    October 02, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    October 02, 2025 at 8:00 AM
    Planned
    October 02, 2025 at 8:00 AM

    Edit this maintenance has been bumped by +1 day from what was originally planned.

    We will be splitting our front-end website and docs from our dashboard systems tomorrow during the day, sometime between 10.00 and 13.00 CET. This should cause minimal disruption, but we do expect a couple of minutes of potential web server error messages as SSL Certificates are being generated and DNS is switching over.

Sep 2025

Issue with a KVM host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    One of our KVM host looks to be unresponsive. Our NOC guys are currently investiagating this. We'll do our best to bring things back to normal as soon as we can.

    Apologies for the inconvenience.

Electric Works in DK-DC1
  • Completed
    September 25, 2025 at 8:00 AM
    Completed
    September 25, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    September 25, 2025 at 6:00 AM
    In progress
    September 25, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    September 25, 2025 at 6:00 AM
    Planned
    September 25, 2025 at 6:00 AM

    This thursday morning some electric works will be happening at the DK DC1. We are getting new power supply added increasing our allowed power draw from the grid. The procedure means that mains power will need to be cut for about 5-10 minutes. This should be handled by our UPS and Generator systems - but just in case something unexpected happens we are announcing this 2 hour maintenance window.

A single host needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    There will be downtime for 5-10 minutes

Issue with one of our Ryzen hosts
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    Appears like there is a hardware problem with the host. So we decided to move away all the servers to another healthy host. We will do our best we can do finish the migrations as soon as possible. Apologies for the inconvenience.
  • Identified
    Identified

    There appears to be a problem with a Ryzen host which is giving trouble on boot up. The NOC team is working on it. Affected customers see an alert in the dashboard.

One of our old LXD-based hosts needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    There will be downtime for 5-10 minutes. Apologies for the inconvenience.

Aug 2025

Single host down in DK DC1
  • Resolved
    Resolved

    The host is back up and all customer instances are running. We apologize for any inconvenience caused.

  • Identified
    Identified

    We have a Xeon host down in DK DC1 - NOC team is working on bringing the system back up. We hope to have customer instances up and running in about 10-15 minutes.

Issue with a single Ryzen host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host needs a reboot. There will be 15 to 20 minutes of downtime.

Yet another LXD host needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The system is a bit frozen. The snapshot and start operations seem to hang. A reboot is required, hence a 5-10 minutes of downtime

Issue with an another LXD-based host
  • Resolved
    Resolved

    This incident has been resolved. Sorry for the inconvenience.

  • Investigating
    Investigating

    The host needs a reboot and will be up in 5-10 minutes.

A single host needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host needs a reboot for proper functioning. Instances will see 5-10 minutes of downtime.

Aug 2025 to Oct 2025

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