Following further investigation, we believe the most probable cause of the degraded connectivity affecting customers in Russia is a change in international transit and routing between Russian networks and Europe.
Recent reporting indicates that Finland is in the process of discontinuing infrastructure that carries part of Russia's international Internet traffic:
https://thegaze.media/news/finland-to-dismantle-infrastructure-carrying-part-of-russias-internet-traffic
This is consistent with the routing changes we have observed, where traffic that would normally take a comparatively direct path between Russia and Northern Europe is instead being announced and carried through significantly longer transit paths, in some cases via Asia.
Changes of this kind at the upstream carrier and BGP routing level can result in substantially increased round-trip times, less optimal peering paths, packet loss, and intermittent connectivity. These routes are selected outside of Webdock's network, and we are therefore unable to directly influence the path taken by traffic originating from affected Russian ISPs.
Our own network, upstream connectivity, and infrastructure remain operational and we have not identified an issue within Webdock's network.
As the underlying routing situation is external to our infrastructure, we are closing this incident. We will continue monitoring BGP paths and connectivity from Russian networks and will provide further updates if routing conditions change materially.
