Webdock - Notice history

We are doing a general network security upgrade for all our hosts in the DK DC1 on monday starting at 10.00 CEST. We are reserving a 6 hour maintenance window, but we expect the procedure to take a lot less than that. The upgrade includes a full system upgrade of all system components. This procedure will inevitably restart the BGP-to-rack daemon we have on all hosts in our DC and during that service restart packet loss is expected. Best case is about 5 seconds of network interruption, but on heavily loaded hosts the interruption may take a while longer, maybe as much as 2-3 minutes. We expect literally ALL our customers to see this small loss of network connectivity as we roll out the upgrade across our fleet. We apologize for any inconvenience and thank you for your understanding in advance.

The danish utility service needs to do some electric cable splicing near our DC today. They will be cutting power to our facility for up to 3 hours between 8.30 and 11.30 CEST. We expect no impact to our operations or customers, as our emergency power systems should work nominally, just like they have in the recent power maintenance a couple of weeks ago. For this reason we expect no disruption of customer workloads.

A single Ryzen system in our DK DC has a temperature anomaly. We believe one or more fans may have failed in the system and this needs to be investigated. We are reserving 2 hours for this maintenance on thursday morning at 06.00 CEST, just in case, but we expect this to take 45 minutes or less. Your server will go down during this time, and you have been notified by email if you are affected.

We are performing some needed maintenance in storage cluster DK DC1 now and for up to 2 hours. In this period, snapshot functionality will not be available.