Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

100% - uptime
Mar 2025 · 99.89%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Denmark: Storage Backend - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 98.99%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Denmark: General Infrastructure - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Canada: Network Infrastructure - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Canada: Storage Backend - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Canada: General Infrastructure - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Statistics Server - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Dashboard - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Website - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Image Server - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock REST API - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Host needs kernel upgrade and restart
  • Completed
    May 05, 2025 at 7:47 AM
    Completed
    May 05, 2025 at 7:47 AM

    Maintenance complete and all customers are up

  • In progress
    May 05, 2025 at 7:36 AM
    In progress
    May 05, 2025 at 7:36 AM
    Maintenance is now in progress.
  • Planned
    May 05, 2025 at 7:15 AM
    Planned
    May 05, 2025 at 7:15 AM

    We have a host machine which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Apr 2025

Host needs kernel upgrade and restart
  • Completed
    April 30, 2025 at 4:38 PM
    Completed
    April 30, 2025 at 4:38 PM

    The reboot has been completed and all customer instances are up. We apologize for the brief downtime.

  • Planned
    April 30, 2025 at 4:26 PM
    Planned
    April 30, 2025 at 4:26 PM

    We have a host machine which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Snapshots may fail today
  • Resolved
    Resolved

    Last night a fix was implemented by hypervisor support and a hotfix was deployed for the cluster communication issues we had been seeing. What this basically means is that a) we believe the issue is solved moving forward and b) some automated snapshots from last night did not complete. You should be able to see daily snapshots show up again after it runs tonight CEST time. We are marking this as resolved for now, but are still monitoring.

  • Investigating
    Investigating

    We have been working on expanding our storage cluster. Something has gone wrong with configuration meaning some snapshot operations (especially for older VPS servers) will not work properly. We are currently investigating this incident and hope to get this resolved sometime today. For some subset of our customers, no automated backups were run today due to this issue.

Mar 2025

Small network outage in Denmark
  • Resolved
    Resolved

    We have seen no further network drops this weekend. Our upstream provider claims they saw nothing anomalous and on our side we could not find much of anything either. The short duration of the event makes it hard to diagnose and we cannot rule out a fault at our upstream and it was just drowned out in noisy logs.

  • Investigating
    Investigating

    We had a small network outage in Denmark, for about 3 minutes certain services could not be reached. We are investigating this incident currently.

Intermittent Network in DK
  • Resolved
    Resolved

    This incident has been resolved. However, we'll have a close eye on this.

    Sorry for the inconvenience caused.

  • Investigating
    Investigating

    We noticed the network is intermittent in DK, some customer sites going down and coming up again. We are currently investigating this incident.

    Sorry for the inconvenience.

Mar 2025 to May 2025

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