Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Denmark: Storage Backend - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Denmark: General Infrastructure - Operational

100% - uptime
May 2026 · 99.88%Jun · 99.98%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Webdock Statistics Server - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Webdock Dashboard - Operational

100% - uptime
May 2026 · 99.96%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Webdock Website - Operational

99% - uptime
May 2026 · 99.81%Jun · 98.04%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Webdock Image Server - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Webdock REST API - Operational

100% - uptime
May 2026 · 99.96%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

Jul 2026

No notices reported this month

Jun 2026

Backup Cluster Software Upgrade
  • Completed
    June 29, 2026 at 2:49 PM
    Completed
    June 29, 2026 at 2:49 PM
    Maintenance has completed successfully.
  • In progress
    June 29, 2026 at 2:30 PM
    In progress
    June 29, 2026 at 2:30 PM
    Maintenance is now in progress.
  • Planned
    June 29, 2026 at 9:03 AM
    Planned
    June 29, 2026 at 9:03 AM

    We are upgrading the software on our backup cluster. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST.

Issue with a single host (lxd-based)
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
AI chat
  • Completed
    June 17, 2026 at 8:09 AM
    Completed
    June 17, 2026 at 8:09 AM
    Maintenance has completed successfully.
  • In progress
    June 17, 2026 at 6:45 AM
    In progress
    June 17, 2026 at 6:45 AM
    Maintenance is now in progress
  • Planned
    June 17, 2026 at 6:36 AM
    Planned
    June 17, 2026 at 6:36 AM

    We are upgrading the capabilities of our AI chat.

Issue with a single host (lxd-based)
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Rebooting the host. The downtime will be 5-10 minutes. Apologies for inconvenience.

AI chat is down.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Hardware malfunction.

  • Investigating
    Investigating
    We are currently investigating this incident.

May 2026

Issues with AI Chat
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We noticed an issue with our AI chat and are working to fix it.

Issue with a single host (lxd-based)
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host needs a reboot. There will be downtime for few minutes. Apologies for the trouble caused.

Network maintenance in DK DC1
  • Completed
    May 20, 2026 at 8:05 AM
    Completed
    May 20, 2026 at 8:05 AM

    This maintenance has been cancelled due to short in staff today unfortunately. We'll post a new maintenance window when we are ready.

    Sorry for the inconvenience.

  • In progress
    May 20, 2026 at 8:00 AM
    In progress
    May 20, 2026 at 8:00 AM
    Maintenance is now in progress
  • Planned
    May 20, 2026 at 8:00 AM
    Planned
    May 20, 2026 at 8:00 AM

    We will be performing important security enhancements to our network on Wednesday the 20th betwen 10.00 and 14.00 CEST. The upgrade procedure includes a full kernel upgrade of all host systems. The procedure WILL result in brief network outage for ALL customers in Denmark. Typically we are looking at 5 seconds of interruption as systems are reloaded, but for some very busy systems or where networking hangs on some customer instance, the duration can be up to a few minutes. We apologize in advance for any inconvenience caused.

Backup cluster degraded
  • Resolved
    Resolved

    This incident has been resolved and our backup cluster has been operating nominally for the last 24 hours.

  • Monitoring
    Monitoring

    We implemented a temporary fix which seems to have elminated the context deadline exceeded errors we were seeing. The underlying issue is still present and pending investigation by the Incus team - what we did was just a "patch" which is fine for now. We will update once we know more.

  • Identified
    Identified

    After a major software upgrade of our backup cluster yesterday we are seeing frequent timeouts while doing backups. This is due to some regression in Incus, our hypervisor. We have the Incus team investigating this and we hope to have this solved within a day or two at most. In the interim, if you get an error trying to perform a snapshot you can retry and hopefully it goes through. Repeated failures however means that your snapshot is indeed present locally, it just isn't synched out to our storage backend, and it won't be synched until the underlying issue is solved. This issue seems to mostly affect new instances - "old" instances created before yesterday are not as affected.

Storage backend maintenance in DK DC1
  • Completed
    May 13, 2026 at 5:00 PM
    Completed
    May 13, 2026 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    May 13, 2026 at 3:00 PM
    In progress
    May 13, 2026 at 3:00 PM
    Maintenance is now in progress
  • Planned
    May 13, 2026 at 3:00 PM
    Planned
    May 13, 2026 at 3:00 PM

    We are expanding our backup storage with another 200TB of storage. The storage backend will be unavailable for 1-2 hours.

May 2026 to Jul 2026

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