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  <id>tag:status.webdock.io,2005:/history</id>
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  <title>Webdock Status - Incident history</title>
  <updated>2026-09-09T08:22:18.198+00:00</updated>
  <author>
    <name>Webdock</name>
  </author>
  
<entry>
  <id>tag:status.webdock.io,2005:Incident/cmtttyl2m0i7y1mmrbi7c1qhe</id>
  <published>2026-09-09T08:22:18.198+00:00</published>
  <updated>2026-09-09T08:43:31.920+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmtttyl2m0i7y1mmrbi7c1qhe"/>
  <title>Issue with a single Ryzen host</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>08:43:31</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>08:22:18</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmtsjwldz07mw1mnuqxdquyxl</id>
  <published>2026-09-08T10:53:03.496+00:00</published>
  <updated>2026-09-08T10:53:03.496+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmtsjwldz07mw1mnuqxdquyxl"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>10:53:03</var> GMT+0</small><br /><strong>Investigating</strong> -
  The host needs a reboot. Downtime of 5 - 10 minutes to be expected. Affected instances will see a message in the Webdock dash.</p>
<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>11:02:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmtqzz6ry04sc1mrw8xv98wqt</id>
  <published>2026-09-07T14:30:00.000+00:00</published>
  <updated>2026-09-07T14:30:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmtqzz6ry04sc1mrw8xv98wqt"/>
  <title>Regular Software Upgrade on the Backup Cluster</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>14:30:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>14:50:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>08:47:26</var> GMT+0</small><br /><strong>Identified</strong> -
  We are upgrading the software on our backup cluster. This is a regular software upgrade. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmtqr1wjh02m80xqgw5638o3w</id>
  <published>2026-09-07T04:37:35.814+00:00</published>
  <updated>2026-09-07T04:37:35.814+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmtqr1wjh02m80xqgw5638o3w"/>
  <title>Issues with a single host</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 57 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>04:37:35</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>05:59:11</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>06:10:38</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>06:34:22</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. We truly apologize for the inconvenience this has caused.

Thank you..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmtlcoyir00430wvjpd99edcp</id>
  <published>2026-09-03T09:56:46.493+00:00</published>
  <updated>2026-09-03T09:56:46.493+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmtlcoyir00430wvjpd99edcp"/>
  <title>Issue with a single host (legacy lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>09:56:46</var> GMT+0</small><br /><strong>Identified</strong> -
  The host is in trouble. Instant start operations hang. There will be downtime for 5 - 10 minutes. Sorry for the inconvenience..</p>
<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>10:02:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmticuybe0i3e0wo1s21i9tpy</id>
  <published>2026-09-02T13:00:00.000+00:00</published>
  <updated>2026-09-01T07:38:08.584+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmticuybe0i3e0wo1s21i9tpy"/>
  <title>RAM Upgrade on two of our EPYC hosts</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>07:38:08</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ll be adding in more RAM sticks to two of our EPYC hosts tomorrow, September 2nd, 15.00 - 16.00 CEST (as we ran into issues today). There will be downtime during this period.

Affected servers will see a blurb in the dashboard when the maintenance happens.</p>
<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmtidh15h0crm1mmvt8a7vzsj</id>
  <published>2026-09-01T07:55:16.193+00:00</published>
  <updated>2026-09-01T07:55:16.193+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmtidh15h0crm1mmvt8a7vzsj"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>07:55:16</var> GMT+0</small><br /><strong>Investigating</strong> -
  One of our legacy lxd-host needs a reboot. The host is frozen. Containers cannot start.

Affected customers will see a blurb in the dashboard. Downtime will be about 5 - 10 minutes. Sorry for the inconvenience..</p>
<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>08:02:21</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmtbeuf9t0ebq0ll809vlcl4b</id>
  <published>2026-09-01T07:00:00.000+00:00</published>
  <updated>2026-08-27T10:59:19.898+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmtbeuf9t0ebq0ll809vlcl4b"/>
  <title>RAM Upgrade on two of our EPYC hosts</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 35 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>10:59:19</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ll be adding in more RAM sticks to two of our EPYC hosts on September 1st (9.00 - 10.00 CEST). There will be downtime during this period.

Affected servers will see a blurb in the dashboard when the maintenance happens.</p>
<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>07:34:31</var> GMT+0</small><br /><strong>Completed</strong> -
  We ran into some unexpected issues, so are aborting this maintenance and starting up the instances. We plan to do the maintenance tomorrow. So a new maintenance window will be opened soon.

Sorry for the inconvenience..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmtb7zfnn07760kpkwre7zlov</id>
  <published>2026-08-31T09:00:00.000+00:00</published>
  <updated>2026-08-27T07:47:16.365+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmtb7zfnn07760kpkwre7zlov"/>
  <title>Major Dashboard Upgrade</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 days, 23 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> Webdock Dashboard, Webdock REST API</p>
    <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>07:47:16</var> GMT+0</small><br /><strong>Identified</strong> -
  We are performing a major upgrade of our dashboard, monday 31st of August between 11.00 and 15.00 CEST. The dashboard and Webdock API will be completely inaccessible during this time period. We are performing critical upgrades of our entire billing infrastructure, and for that reason we need to keep the dash down in order to avoid any mutations to billing data while we perform the final data migrations required..</p>
<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>07:16:50</var> GMT+0</small><br /><strong>Completed</strong> -
  This maintenance is cancelled as we discovered new issues over the weekend. We&#039;ll post a new incident here when we are ready to perform the upgrade..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmt8aifb807m20ro2di1pkobh</id>
  <published>2026-08-25T06:34:42.324+00:00</published>
  <updated>2026-08-25T06:34:42.324+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmt8aifb807m20ro2di1pkobh"/>
  <title>A single lxd host needs a reboot</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>06:34:42</var> GMT+0</small><br /><strong>Identified</strong> -
  The host machine has problems with sticking snapshot creation. Needs a reboot. VPS will be offline for 5 - 10 minutes. Affected server will see a blurb in the dashboard.

Sorry for the inconvenience..</p>
<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>06:41:02</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmt73sr6j03z50znhvzo2xkr6</id>
  <published>2026-08-24T10:39:00.762+00:00</published>
  <updated>2026-08-24T10:39:00.762+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmt73sr6j03z50znhvzo2xkr6"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>10:39:00</var> GMT+0</small><br /><strong>Identified</strong> -
  A single legacy lxd-based host is having issues, crashing down. We&#039;re looking into it. Possibly we&#039;ll move some of the servers away from the host to rebalance the load..</p>
<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>10:47:06</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. We&#039;ll monitor and move way instances if need be.

Sorry for the inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmsmweesg17m10kpq862bb9pu</id>
  <published>2026-08-11T14:30:00.000+00:00</published>
  <updated>2026-08-10T07:16:31.466+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmsmweesg17m10kpq862bb9pu"/>
  <title>Backup Cluster Software Upgrade </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 12 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>07:16:31</var> GMT+0</small><br /><strong>Identified</strong> -
  We are upgrading the software on our backup cluster again to prevent snapshot syncronization issues. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST..</p>
<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>14:33:17</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>14:45:11</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmsoifuw108gj0rlon0llay4t</id>
  <published>2026-08-11T10:21:16.048+00:00</published>
  <updated>2026-08-11T10:21:16.048+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmsoifuw108gj0rlon0llay4t"/>
  <title>Issue with a single host (legacy lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>10:21:16</var> GMT+0</small><br /><strong>Investigating</strong> -
  The system froze. Basic start/stop of containers (legacy) are hanging..</p>
<p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>10:25:21</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. Sorry the inconvenience caused..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmsg9a8mb03x00zjs4dnt8umu</id>
  <published>2026-08-05T15:42:48.280+00:00</published>
  <updated>2026-08-05T15:42:48.280+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmsg9a8mb03x00zjs4dnt8umu"/>
  <title>Network Connectivity Issues Affecting Russian Customers</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 15 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>15:42:48</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating degraded network connectivity and increased latency affecting customers connecting to our infrastructure from Russia.  
  
Our initial network observations indicate that traffic originating from Russia is no longer taking its usual routes toward European networks. Instead, a significant portion of the traffic appears to be routed through networks in Asia before reaching Europe. This considerably increases the physical network path and may result in higher latency, packet loss, unstable connections, or difficulty reaching services hosted with Webdock.  
  
At this time, the issue appears to be related to upstream international routing outside of Webdock&#039;s network and infrastructure. Our own network and services are operating normally.  
  
Our network team is continuing to investigate the affected routes and available alternatives. We will provide further updates as we learn more..</p>
<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>15:58:08</var> GMT+0</small><br /><strong>Resolved</strong> -
  Following further investigation, we believe the most probable cause of the degraded connectivity affecting customers in Russia is a change in international transit and routing between Russian networks and Europe.  
  
Recent reporting indicates that Finland is in the process of discontinuing infrastructure that carries part of Russia&#039;s international Internet traffic:  
  
&lt;https://thegaze.media/news/finland-to-dismantle-infrastructure-carrying-part-of-russias-internet-traffic&gt;  
  
This is consistent with the routing changes we have observed, where traffic that would normally take a comparatively direct path between Russia and Northern Europe is instead being announced and carried through significantly longer transit paths, in some cases via Asia.  
  
Changes of this kind at the upstream carrier and BGP routing level can result in substantially increased round-trip times, less optimal peering paths, packet loss, and intermittent connectivity. These routes are selected outside of Webdock&#039;s network, and we are therefore unable to directly influence the path taken by traffic originating from affected Russian ISPs.  
  
Our own network, upstream connectivity, and infrastructure remain operational and we have not identified an issue within Webdock&#039;s network.  
  
As the underlying routing situation is external to our infrastructure, we are closing this incident. We will continue monitoring BGP paths and connectivity from Russian networks and will provide further updates if routing conditions change materially..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmscvx10w07k11al84or2r3bd</id>
  <published>2026-08-04T15:30:00.000+00:00</published>
  <updated>2026-08-03T07:05:18.712+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmscvx10w07k11al84or2r3bd"/>
  <title>Backup Cluster Software Upgrade</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 18 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>07:05:18</var> GMT+0</small><br /><strong>Identified</strong> -
  We are upgrading the software on our backup cluster. Snapshots and backups will be unavailable for about 1 hour between 17.30 and 18.30 CEST..</p>
<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>15:33:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>15:51:08</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmsd8186c0bda0ksw7fj8x411</id>
  <published>2026-08-03T12:44:29.430+00:00</published>
  <updated>2026-08-03T12:44:29.430+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmsd8186c0bda0ksw7fj8x411"/>
  <title>High Packet Loss</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 17 hours and 32 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>12:44:29</var> GMT+0</small><br /><strong>Identified</strong> -
  We detected high packet loss towards Webdock.io. The NOC team are investigating this.

Sorry for the inconvenience..</p>
<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>06:16:08</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cms6ajmh204m40kpf647vy7hm</id>
  <published>2026-07-29T16:20:24.038+00:00</published>
  <updated>2026-07-29T16:20:24.038+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cms6ajmh204m40kpf647vy7hm"/>
  <title>Issue with lxd host.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 41 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>16:20:24</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>18:01:46</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmrxhipvc00mr0rqvmtfr1whh</id>
  <published>2026-07-28T08:00:00.000+00:00</published>
  <updated>2026-07-23T12:25:43.810+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmrxhipvc00mr0rqvmtfr1whh"/>
  <title>Network Maintenance in Webdock DK-DC1</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure, Denmark: General Infrastructure</p>
    <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>12:25:43</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be performing important security enhancements to our network on Tuesday the 28th betwen 10.00 and 14.00 CEST. The upgrade procedure includes a full kernel upgrade of all host systems. The procedure WILL result in brief network outage for ALL customers in Denmark. Typically we are looking at 5 seconds of interruption as systems are reloaded, but for some very busy systems or where networking hangs on some customer instance, the duration can be up to a few minutes. We apologize in advance for any inconvenience caused..</p>
<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmrsy6nzi06yg1ao0y90k52wt</id>
  <published>2026-07-21T06:00:00.000+00:00</published>
  <updated>2026-07-20T08:13:24.089+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmrsy6nzi06yg1ao0y90k52wt"/>
  <title>Pico4 Server Migrations</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 5 hours and 4 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>08:13:24</var> GMT+0</small><br /><strong>Identified</strong> -
  In order to balance load and stability we&#039;ll migrating Pico4 instances to other physical systems. Each server migration will be fairly quick (not more than 10 minutes, within 5 minutes in most cases). You will receive an email when the migration starts and also when the migration finishes.

The migrations happen between a 4hr maintenace window, starting at 8 CEST, ending by 12 CEST..</p>
<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>09:34:14</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance still in progress. We need more time to do the migrations. Hence increasing the maintenance duration by 2 more hours..</p>
<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>11:03:33</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmrqqh08d0sfd1amr8al7ht9p</id>
  <published>2026-07-18T19:01:56.977+00:00</published>
  <updated>2026-07-18T19:01:56.977+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmrqqh08d0sfd1amr8al7ht9p"/>
  <title>Issue with lxd host</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>19:01:56</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>19:10:26</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmrmjay7x02vt0lpjnbrediuc</id>
  <published>2026-07-15T20:30:12.390+00:00</published>
  <updated>2026-07-15T21:13:23.125+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmrmjay7x02vt0lpjnbrediuc"/>
  <title>Issues with routing IPV6</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 43 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>21:13:23</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>20:30:12</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident.   
  
We are having issues with routing via IPV6\. The team is aware and looking into it.

If you have any issues, you may turn off IPV6 via our dashboard..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmrano9v108af1apio674izls</id>
  <published>2026-07-09T05:30:00.000+00:00</published>
  <updated>2026-07-07T12:59:18.650+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmrano9v108af1apio674izls"/>
  <title>Maintenance on one of our EPYC hosts</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 17 hours and 9 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>12:59:18</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ll be fusing the CPU so that IPMI can be used remotely. The maintenance starts at 7:30 CEST and should finish within 15 minutes, but we&#039;ve opened a 1-hour incident window in case anything goes sideways. 

During this period, there will be downtime. The dashboard will show a blurb with the affected instances. .</p>
<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>06:08:42</var> GMT+0</small><br /><strong>Completed</strong> -
  This maintenance has been cancelled..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmr96iz7g16q90kmjo5h5m82v</id>
  <published>2026-07-06T12:11:31.045+00:00</published>
  <updated>2026-07-06T12:11:31.045+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmr96iz7g16q90kmjo5h5m82v"/>
  <title>Issue with an another host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:11:31</var> GMT+0</small><br /><strong>Identified</strong> -
  We need to reboot the host, there will be a dowtime of 5-10 minutes..</p>
<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:19:57</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmr6buxlz0oa50rqft3x9zk78</id>
  <published>2026-07-04T12:17:28.623+00:00</published>
  <updated>2026-07-04T12:17:28.623+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmr6buxlz0oa50rqft3x9zk78"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>12:17:28</var> GMT+0</small><br /><strong>Investigating</strong> -
  The host needs a reboot. There will be dowtime of 5-10 minutes.</p>
<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>12:22:53</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmqyzqu1p00f92kngtetkdbvp</id>
  <published>2026-06-29T09:03:59.404+00:00</published>
  <updated>2026-06-29T09:03:59.404+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmqyzqu1p00f92kngtetkdbvp"/>
  <title>Backup Cluster Software Upgrade</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 19 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>09:03:59</var> GMT+0</small><br /><strong>Identified</strong> -
  We are upgrading the software on our backup cluster. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST..</p>
<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>14:30:15</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>14:49:03</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmquds6pc00g62ophvj6srnmy</id>
  <published>2026-06-26T03:38:05.539+00:00</published>
  <updated>2026-06-26T03:38:05.539+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmquds6pc00g62ophvj6srnmy"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>03:38:05</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>03:47:55</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmqhp7gb401h42jljzvgd32fn</id>
  <published>2026-06-17T06:45:00.000+00:00</published>
  <updated>2026-06-17T06:36:53.973+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmqhp7gb401h42jljzvgd32fn"/>
  <title>AI chat</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 25 minutes</p>
    <p><strong>Affected Components:</strong> Webdock Website</p>
    <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>06:36:53</var> GMT+0</small><br /><strong>Identified</strong> -
  We are upgrading the capabilities of our AI chat..</p>
<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>06:45:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>08:09:50</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmq68u7d300pjqn9wvsmt6cg1</id>
  <published>2026-06-09T06:13:13.429+00:00</published>
  <updated>2026-06-09T06:13:13.429+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmq68u7d300pjqn9wvsmt6cg1"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>06:13:13</var> GMT+0</small><br /><strong>Identified</strong> -
  Rebooting the host. The downtime will be 5-10 minutes. Apologies for inconvenience..</p>
<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>06:33:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmq5nkaxv0079p0u4v7anx95y</id>
  <published>2026-06-08T20:00:00.000+00:00</published>
  <updated>2026-06-08T20:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmq5nkaxv0079p0u4v7anx95y"/>
  <title>AI chat is down.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 22 hours and 58 minutes</p>
    <p><strong>Affected Components:</strong> Webdock Website</p>
    <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>20:25:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Hardware malfunction..</p>
<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>18:57:44</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmq5agmhs0085qs1zj7ccw9tc</id>
  <published>2026-06-08T15:30:00.000+00:00</published>
  <updated>2026-06-08T15:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmq5agmhs0085qs1zj7ccw9tc"/>
  <title>Backup Cluster Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 43 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are upgrading the software our backup cluster which will provide more logs if any specific backup fails. Snapshots and backups will be unavailable for about 1 hour between 17.30 and 18.30 CEST.</p>
<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>15:30:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>16:13:16</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmpv3o13e024yphmg0av6jqr0</id>
  <published>2026-06-01T16:00:00.000+00:00</published>
  <updated>2026-06-01T16:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmpv3o13e024yphmg0av6jqr0"/>
  <title>Backup cluster maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be doing some light backup cluster maintenance tonight. Snapshots and backups will be unavailable for about 1 hour between 18.00 and 19.00 CEST.</p>
<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmpsgmvka0acrnpm6li80dnqa</id>
  <published>2026-05-30T14:42:42.093+00:00</published>
  <updated>2026-05-30T19:20:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmpsgmvka0acrnpm6li80dnqa"/>
  <title>Issues with AI Chat</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 37 minutes</p>
    <p><strong>Affected Components:</strong> Webdock Website</p>
    <p><small>May <var data-var='date'> 30</var>, <var data-var='time'>19:20:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 30</var>, <var data-var='time'>14:42:42</var> GMT+0</small><br /><strong>Identified</strong> -
  We noticed an issue with our AI chat and are working to fix it..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmppbwslt00o6qpm619fvqi7s</id>
  <published>2026-05-28T10:07:08.209+00:00</published>
  <updated>2026-05-28T10:07:08.209+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmppbwslt00o6qpm619fvqi7s"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>10:07:08</var> GMT+0</small><br /><strong>Identified</strong> -
  The host needs a reboot. There will be downtime for few minutes. Apologies for the trouble caused..</p>
<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>10:13:06</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmp40h9fk036rp9n14uzgnual</id>
  <published>2026-05-20T08:00:00.000+00:00</published>
  <updated>2026-05-20T08:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmp40h9fk036rp9n14uzgnual"/>
  <title>Network maintenance in DK DC1</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 6 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>08:05:57</var> GMT+0</small><br /><strong>Completed</strong> -
  This maintenance has been cancelled due to short in staff today unfortunately. We&#039;ll post a new maintenance window when we are ready.

Sorry for the inconvenience..</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be performing important security enhancements to our network on Wednesday the 20th betwen 10.00 and 14.00 CEST. The upgrade procedure includes a full kernel upgrade of all host systems. The procedure WILL result in brief network outage for ALL customers in Denmark. Typically we are looking at 5 seconds of interruption as systems are reloaded, but for some very busy systems or where networking hangs on some customer instance, the duration can be up to a few minutes. We apologize in advance for any inconvenience caused..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmp53imce00ahqjjtauon0e6w</id>
  <published>2026-05-14T06:16:46.856+00:00</published>
  <updated>2026-05-16T17:22:33.364+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmp53imce00ahqjjtauon0e6w"/>
  <title>Backup cluster degraded</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 11 hours and 6 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>17:22:33</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved and our backup cluster has been operating nominally for the last 24 hours..</p>
<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>15:12:35</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a temporary fix which seems to have elminated the context deadline exceeded errors we were seeing. The underlying issue is still present and pending investigation by the Incus team - what we did was just a &quot;patch&quot; which is fine for now. We will update once we know more..</p>
<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>06:16:46</var> GMT+0</small><br /><strong>Identified</strong> -
  After a major software upgrade of our backup cluster yesterday we are seeing frequent timeouts while doing backups. This is due to some regression in Incus, our hypervisor. We have the Incus team investigating this and we hope to have this solved within a day or two at most. In the interim, if you get an error trying to perform a snapshot you can retry and hopefully it goes through. Repeated failures however means that your snapshot is indeed present locally, it just isn&#039;t synched out to our storage backend, and it won&#039;t be synched until the underlying issue is solved. This issue seems to mostly affect new instances - &quot;old&quot; instances created before yesterday are not as affected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmp46gp9q0079p0u1fyu22ilr</id>
  <published>2026-05-13T15:00:00.000+00:00</published>
  <updated>2026-05-13T15:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmp46gp9q0079p0u1fyu22ilr"/>
  <title>Storage backend maintenance in DK DC1</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are expanding our backup storage with another 200TB of storage. The storage backend will be unavailable for 1-2 hours..</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmoy4wgcu06o5bxcpwztzd0w0</id>
  <published>2026-05-09T09:21:08.194+00:00</published>
  <updated>2026-05-09T09:21:08.194+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmoy4wgcu06o5bxcpwztzd0w0"/>
  <title>Issue with a single host (lxd-based)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>09:21:08</var> GMT+0</small><br /><strong>Investigating</strong> -
  The system hung and needs a reboot. Sorry for the inconvenience..</p>
<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>09:30:28</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmou0xqw202m52ouciidoaryg</id>
  <published>2026-05-06T12:19:21.854+00:00</published>
  <updated>2026-05-06T12:19:21.854+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmou0xqw202m52ouciidoaryg"/>
  <title>Dashboard will go down briefly</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 19 minutes</p>
    <p><strong>Affected Components:</strong> Webdock Dashboard, Webdock REST API</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>12:19:21</var> GMT+0</small><br /><strong>Identified</strong> -
  Due to an upgrade of key systems, we hit an issue affecting legacy container instances. This has had some knock-on effects which is forcing us to reboot the host running the main webdock dashboard. Please expect the dashboard to go down for 5-10 minutes soon..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>12:38:33</var> GMT+0</small><br /><strong>Resolved</strong> -
  Dashboard and related services are up and OK. We apologize for the brief outage. We are continuing work on legacy container instances, but the vast majority of our customers will see no interruption here..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmotzu3ad068821p4inmeswb5</id>
  <published>2026-05-06T11:40:00.000+00:00</published>
  <updated>2026-05-06T15:38:53.009+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmotzu3ad068821p4inmeswb5"/>
  <title>A system upgrade is causing issues with legacy hosts.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>15:38:53</var> GMT+0</small><br /><strong>Resolved</strong> -
  We rolled out a fix for this. Some of the Xenial instances had trouble getting up as they are using the legacy cgroup. We have put these on a old host that supports cgroup v1\. 

Now everything should work as usual. 

Apologies for the inconvenience caused..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>11:40:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Fix is being rolled out. Restarts will occur on affected servers..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmotnolrs09gxl0b24k9nez7m</id>
  <published>2026-05-06T06:30:00.000+00:00</published>
  <updated>2026-05-06T06:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmotnolrs09gxl0b24k9nez7m"/>
  <title>Power maintenance in DK DC-1: No impact expected</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  The danish utility service needs to do some electric cable splicing near our DC today. They will be cutting power to our facility for up to 3 hours between 8.30 and 11.30 CEST. We expect no impact to our operations or customers, as our emergency power systems should work nominally, just like they have in the recent power maintenance a couple of weeks ago. For this reason we expect no disruption of customer workloads..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Incident/cmor7rqul0235qo89iz3c7oiv</id>
  <published>2026-05-04T13:07:03.591+00:00</published>
  <updated>2026-05-04T13:07:03.591+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/incident/cmor7rqul0235qo89iz3c7oiv"/>
  <title>Issue with a legacy lxd host</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 12 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>13:07:03</var> GMT+0</small><br /><strong>Identified</strong> -
  The kernel has hung in one of our old legacy host that runs the containers. The host needs a reboot, hence downtime of 5-10 minutes..</p>
<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>13:19:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmoh93ai01dll6yiynmtva47r</id>
  <published>2026-04-30T04:00:00.000+00:00</published>
  <updated>2026-04-30T04:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmoh93ai01dll6yiynmtva47r"/>
  <title>Investigating Temperature Anomaly</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  A single Ryzen system in our DK DC has a temperature anomaly. We believe one or more fans may have failed in the system and this needs to be investigated. We are reserving 2 hours for this maintenance on thursday morning at 06.00 CEST, just in case, but we expect this to take 45 minutes or less. Your server will go down during this time, and you have been notified by email if you are affected..</p>
<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmoa1b5s5001012tuu6yexfca</id>
  <published>2026-04-27T18:00:00.000+00:00</published>
  <updated>2026-04-27T18:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmoa1b5s5001012tuu6yexfca"/>
  <title>Major Dashboard Upgrade</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> Webdock Dashboard</p>
    <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Monday April 27th at 20.00 CEST we will be performing major upgrades to the Webdock Dashboard at [app.webdock.io](http://app.webdock.io) \- the maintenance will take at most 2 hours, but we hope to complete it in 30 minutes or less. The upgrade requires us to take down the dashboard completely and in this time period you will be unable to use our dashboard to interact with your server, so please make sure you have completed any tasks like server snapshotting or restoring before this time. Your server(s) and all other services will be fully operational, it is only the main dashboard which will go down for maintenance. During the maintenance metrics collection will be paused so you will see a gap in data for utilization metrics for this period of time. No other impact is expected..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>18:23:06</var> GMT+0</small><br /><strong>Identified</strong> -
  The maintenance was quicker than expected, due to us having extensively prepared and tested the procedure beforehand. We are pretty much done, but will be checking logs and other bits and pieces for a little while to make sure everything is running smoothly, before giving the all clear..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>18:48:49</var> GMT+0</small><br /><strong>Identified</strong> -
  We found a small issue in our API layer which was fixed a few minutes ago. The API is now fully operational again. We found a small issue in our automated jobs also, which we just fixed. We are continuing to monitor all systems and will update here once we feel we are in a perfect state..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>20:19:47</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully. We have solved a number of minor issues, lastly it was Github login which no longer worked. We should be in a good state now. Enjoy and thanks for your patience with us this evening! :).</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmo76u4wb0opcwm930hw91xep</id>
  <published>2026-04-22T05:00:00.000+00:00</published>
  <updated>2026-04-22T05:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmo76u4wb0opcwm930hw91xep"/>
  <title>Power upgrade at DK-DC1</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 10 hours and 20 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance of our power infrastructure on Wednesday April 22nd. In connection with this we will experience a power outage during two seperate windows, the first at 07:00 to 07:40 CEST and the second from 15:00 to 15:40 CEST. We have tested all of our emergency power equipment and we fully expect our UPS and Generator systems to take over during the planned power outage. We do not expect any disruption to our customers..</p>
<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>12:36:31</var> GMT+0</small><br /><strong>Identified</strong> -
  The first power outage happened this morning, a bit later than scheduled but without any impact to our services or customers as was expected. The second planned power outage will start within the next hour or so, and once that completes the maintenance is done. Since everything worked nominally this morning, we do not expect any issues with this second outage today. We will update here once the maintenance is completed..</p>
<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>15:19:35</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully and without incident. Webdock is now one step closer to our next big expansion in our DK DC1..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmmnuoeip07xcw6ss3r28qjqg</id>
  <published>2026-03-12T19:00:00.000+00:00</published>
  <updated>2026-03-12T19:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmmnuoeip07xcw6ss3r28qjqg"/>
  <title>Storage Backend in DK-DC1 under maintenance.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 23 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Storage Backend</p>
    <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are performing some needed maintenance in storage cluster DK DC1 now and for up to 2 hours. In this period, snapshot functionality will not be available..</p>
<p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>20:23:08</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully. All snapshots operations once again available..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmgmj9z0l0a4z2dweodmb7ccc</id>
  <published>2025-10-11T17:15:00.000+00:00</published>
  <updated>2025-10-11T17:15:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmgmj9z0l0a4z2dweodmb7ccc"/>
  <title>Fiber optics and cable replacement </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>17:15:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Our NOC team has identified and issue with a flapping link and high CRC errors rate for the past 2 days. We will attempt to fix the issue by changing optics..</p>
<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>17:15:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>17:22:54</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully. No impact to customer workloads was seen..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmg6el8kv00xif33oc02ht4re</id>
  <published>2025-10-02T08:00:00.000+00:00</published>
  <updated>2025-10-02T08:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmg6el8kv00xif33oc02ht4re"/>
  <title>Webdock Website and Dashboard maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> Webdock Dashboard, Webdock Website, Webdock REST API</p>
    <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Edit this maintenance has been bumped by +1 day from what was originally planned.  
  
We will be splitting our front-end website and docs from our dashboard systems tomorrow during the day, sometime between 10.00 and 13.00 CET. This should cause minimal disruption, but we do expect a couple of minutes of potential web server error messages as SSL Certificates are being generated and DNS is switching over..</p>
<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmfv04pap00lkxc92tfuxp8a3</id>
  <published>2025-09-25T06:00:00.000+00:00</published>
  <updated>2025-09-25T06:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmfv04pap00lkxc92tfuxp8a3"/>
  <title>Electric Works in DK-DC1</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  This thursday morning some electric works will be happening at the DK DC1\. We are getting new power supply added increasing our allowed power draw from the grid. The procedure means that mains power will need to be cut for about 5-10 minutes. This should be handled by our UPS and Generator systems - but just in case something unexpected happens we are announcing this 2 hour maintenance window..</p>
<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmcd1sqim002ids0xy6tn22nw</id>
  <published>2025-06-27T07:00:00.000+00:00</published>
  <updated>2025-06-27T07:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmcd1sqim002ids0xy6tn22nw"/>
  <title>Electric works in DK DC1</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 day, 7 hours and 44 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: General Infrastructure</p>
    <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are activating new solar power generating capacity in the DK-DC1 today. The electricians do not expect any disruption of power or think that we need to do any sort of emergency power testing today, so no disruption is expected..</p>
<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>07:15:46</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.webdock.io,2005:Maintenance/cmc4nsqva00175do6wjuc45tm</id>
  <published>2025-06-20T10:50:00.000+00:00</published>
  <updated>2025-06-20T10:50:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.webdock.io/maintenance/cmc4nsqva00175do6wjuc45tm"/>
  <title>Maintenace Regarding Routing Policy</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 15 minutes</p>
    <p><strong>Affected Components:</strong> Denmark: Network Infrastructure</p>
    <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>10:50:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>11:05:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>10:50:00</var> GMT+0</small><br /><strong>Identified</strong> -
  A 15 minute maintenance to adjust routing policy on core routers. No downtime expected..</p>

        ]]>
  </content>
</entry>

</feed>