Webdock - Notice history

We are upgrading all of our billing systems today. During the upgrade, we have to restrict any actions in our dash or API which may mutate billing information. This means, that during the maintenance window, customers cannot: Create new servers, Scale servers, Add Payment methods, Top up credits, manually pay invoices or transfer servers to other customers. All other functionality works as usual.

We are upgrading the software on our backup cluster. This is a regular software upgrade. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST.

We are performing a major upgrade of our dashboard, monday 31st of August between 11.00 and 15.00 CEST. The dashboard and Webdock API will be completely inaccessible during this time period. We are performing critical upgrades of our entire billing infrastructure, and for that reason we need to keep the dash down in order to avoid any mutations to billing data while we perform the final data migrations required.

We are upgrading the software on our backup cluster again to prevent snapshot syncronization issues. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST.

We will be performing important security enhancements to our network on Tuesday the 28th betwen 10.00 and 14.00 CEST. The upgrade procedure includes a full kernel upgrade of all host systems. The procedure WILL result in brief network outage for ALL customers in Denmark. Typically we are looking at 5 seconds of interruption as systems are reloaded, but for some very busy systems or where networking hangs on some customer instance, the duration can be up to a few minutes. We apologize in advance for any inconvenience caused.

In order to balance load and stability we'll migrating Pico4 instances to other physical systems. Each server migration will be fairly quick (not more than 10 minutes, within 5 minutes in most cases). You will receive an email when the migration starts and also when the migration finishes.

The migrations happen between a 4hr maintenace window, starting at 8 CEST, ending by 12 CEST.