Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Denmark: Storage Backend - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Denmark: General Infrastructure - Operational

99.95% uptime
Aug 2026 · 99.99%Sep · 99.88%Oct · 99.99%

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Aug 2026
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Webdock Statistics Server - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Oct 2026

Webdock Dashboard - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Webdock Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Webdock Image Server - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
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Webdock REST API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Notice history

View current status

Oct 2026

Issue with one of the racks and the dashboard
ResolvedMajor outage
  • UpdateUTC

    We indentified that the event was occured due to failed IP delpoyment in the rack when racking new machines. We halted that process and will investigate.

    The dash and the servers in rack will be accessible now. Apologies for the inconvenience.

  • ResolvedUTC

    Seems like hosts are down, network wise. The team is checking. Sorry for the inconvenience.

Issue with a single host
ResolvedPartial outage2 minutes
  • ResolvedUTC

    Issue has been resolved.

  • InvestigatingUTC
    We are currently investigating this incident.
Issue with a single host (lxd-based)
ResolvedPartial outage
  • UpdateUTC

    The incident is resolved

  • ResolvedUTC

    Instances on the host have trouble starting. The host needs a reboot. There will be downtime for 5 - 10 minutes. Sorry for the inconvenience.

Troubles with Dashboard Functions
ResolvedMajor outage
  • UpdateUTC

    This is resolved. If you still see issues, please reach out to support.

  • ResolvedUTC

    We noticed issues within our infra. Dashboard actions like provisioning, rebooting and such are hanging. We are investigating this.

Dashboard is down
ResolvedMajor outage
  • UpdateUTC

    The incident is resolved (kernel crash). Sorry for the inconvenience

  • ResolvedUTC

    This incident has been resolved.

Sep 2026

SEP28
Backup Cluster Software Upgrade
CompletedMaintenance
  • UpdateSeptember 28, 2026 at 2:41 PMUTC

    Maintenance has completed successfully.

  • CompletedSeptember 28, 2026 at 2:30 PMUTC

    Maintenance is now in progress

  • PlannedSeptember 28, 2026 at 8:36 AMUTC

    We are upgrading the software on our backup cluster. This is a regular software upgrade. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST.

Issue with a single host (lxd-based)
ResolvedPartial outage
  • UpdateUTC

    This incident is resolved

  • ResolvedUTC

    The host needs a reboot. There will be downtime for 5 - 10 minutes. Affected servers will see a notice in the dashboard. Sorry for the inconvnience.

SEP22
Major Dashboard Upgrade
CompletedMaintenance9 hours 44 minutes
  • CompletedSeptember 22, 2026 at 5:44 PMUTC

    Maintenance has completed successfully.

  • In progressSeptember 22, 2026 at 4:02 PMUTC

    Maintenance is still in progress - we apologize for the earlier all-clear - we are almost there :)

  • CompletedSeptember 22, 2026 at 4:00 PMUTC
    Maintenance has completed successfully
  • UpdateSeptember 22, 2026 at 2:55 PMUTC

    Extending by 1 more hour, but we believe that should do it. Thank you for your patience today.

  • UpdateSeptember 22, 2026 at 1:43 PMUTC

    Maintenance is proceeding as it should, we have extended the window by 1 hour however in order for some slow running data migration jobs to complete. We will update here if the window is extended further, or when maintenance is complete.

  • In progressSeptember 22, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 22, 2026 at 7:52 AMUTC

    We are upgrading all of our billing systems today. During the upgrade, we have to restrict any actions in our dash or API which may mutate billing information. This means, that during the maintenance window, customers cannot: Create new servers, Scale servers, Add Payment methods, Top up credits, manually pay invoices or transfer servers to other customers. All other functionality works as usual.

EPYC Host Down
ResolvedPartial outage
  • UpdateUTC

    This incident has been resolved.

  • ResolvedUTC

    This seems to be a kernel crash. Our NOC team is working on bringing up the host.

Issue with a single Ryzen host
ResolvedPartial outage21 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

Aug 2026

AUG31
Major Dashboard Upgrade
CompletedMaintenance
  • CompletedAugust 31, 2026 at 7:16 AMUTC

    This maintenance is cancelled as we discovered new issues over the weekend. We'll post a new incident here when we are ready to perform the upgrade.

  • PlannedAugust 27, 2026 at 7:47 AMUTC

    We are performing a major upgrade of our dashboard, monday 31st of August between 11.00 and 15.00 CEST. The dashboard and Webdock API will be completely inaccessible during this time period. We are performing critical upgrades of our entire billing infrastructure, and for that reason we need to keep the dash down in order to avoid any mutations to billing data while we perform the final data migrations required.

A single lxd host needs a reboot
ResolvedPartial outage6 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The host machine has problems with sticking snapshot creation. Needs a reboot. VPS will be offline for 5 - 10 minutes. Affected server will see a blurb in the dashboard.

    Sorry for the inconvenience.

Issue with a single host (lxd-based)
ResolvedPartial outage8 minutes
  • ResolvedUTC

    This incident has been resolved. We'll monitor and move way instances if need be.

    Sorry for the inconvenience

  • IdentifiedUTC

    A single legacy lxd-based host is having issues, crashing down. We're looking into it. Possibly we'll move some of the servers away from the host to rebalance the load.

AUG11
Backup Cluster Software Upgrade
CompletedMaintenance
  • CompletedAugust 10, 2026 at 2:45 PMUTC
    Maintenance has completed successfully.
  • In progressAugust 10, 2026 at 2:33 PMUTC
    Maintenance is now in progress.
  • PlannedAugust 10, 2026 at 7:16 AMUTC

    We are upgrading the software on our backup cluster again to prevent snapshot syncronization issues. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST.

Issue with a single host (legacy lxd-based)
ResolvedPartial outage4 minutes
  • ResolvedUTC

    This incident has been resolved. Sorry the inconvenience caused.

  • InvestigatingUTC

    The system froze. Basic start/stop of containers (legacy) are hanging.

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