All systems operational

Finland: Network Infrastructure
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Finland: Storage Backend
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Finland: General Infrastructure

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Canada: Network Infrastructure
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Canada: Storage Backend
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Canada: General Infrastructure

100.0% uptime
Aug 2023 · 100.0%Sep · 99.99%Oct · 100.0%
Aug 2023100.0% uptime
Sep 202399.99% uptime
Oct 2023100.0% uptime
Webdock Statistics Server
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Webdock Dashboard
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Webdock Website
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Webdock Image Server
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Webdock REST API
100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Notice history

Oct 2023

Host needs kernel upgrade and restart in Finland
  • Completed
    October 27, 2023 at 11:15 AM
    Completed
    October 27, 2023 at 11:15 AM

    Maintenance has completed successfully.

  • In progress
    October 27, 2023 at 7:44 AM
    In progress
    October 27, 2023 at 7:44 AM

    Maintenance is now in progress.

  • Planned
    October 27, 2023 at 7:44 AM
    Planned
    October 27, 2023 at 7:44 AM

    We have a host machine in Finland which needs a kernel upgrade and reboot. Your VPS will go down for at most 15-20 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Block Storage unavailable in Finland
  • Resolved
    Resolved

    This incident has been resolved all VPS servers and services are back to operating normally.

  • Identified
    Update

    We are a bit delayed with completing the procedure as our remote management interface has become unresponsive and needs a restart before we can interact/reboot the affected host system. We hope to initiate the restart within the next 30-45 minutes or so.

  • Identified
    Update

    We will need to reboot the affected host system, bringing down a number of VPS servers for a short period of time, or about 5-15 minutes

    To see if you are affected, log in to your Webdock dashboard and if you are impacted you will see a red alert at the top of the screen.

    We expect to perform the reboot anytime within the next 30-60 minutes

  • Identified
    Identified

    Our Block storage Array has degraded in Finland and your block storage is unavailable at this time. We are exchanging drives to bring the array back up.

Host needs kernel upgrade and restart in Finland
  • Completed
    October 04, 2023 at 10:13 AM
    Completed
    October 04, 2023 at 10:13 AM

    Maintenance has completed successfully.

  • In progress
    October 04, 2023 at 9:52 AM
    In progress
    October 04, 2023 at 9:52 AM

    Maintenance is now in progress.

  • Planned
    October 04, 2023 at 9:48 AM
    Planned
    October 04, 2023 at 9:48 AM

    We have a host machine in Finland which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Sep 2023

Host needs kernel upgrade and restart in Canada
  • Completed
    September 17, 2023 at 7:52 AM
    Completed
    September 17, 2023 at 7:52 AM

    Maintenance has completed successfully.

  • In progress
    September 17, 2023 at 7:38 AM
    In progress
    September 17, 2023 at 7:38 AM

    Maintenance is now in progress.

  • Planned
    September 17, 2023 at 7:38 AM
    Planned
    September 17, 2023 at 7:38 AM

    We have a host machine in Canada which needs a kernel upgrade and reboot. Your VPS will go down for at most 15-20 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Host needs kernel upgrade and restart in Canada
  • Completed
    September 16, 2023 at 7:17 PM
    Completed
    September 16, 2023 at 7:17 PM

    The issue turned out to be a software malfunction in the firewall on the host which was easily fixed so no reboot required.

  • In progress
    September 16, 2023 at 7:13 PM
    In progress
    September 16, 2023 at 7:13 PM

    Maintenance is now in progress.

  • Planned
    September 16, 2023 at 7:12 PM
    Planned
    September 16, 2023 at 7:12 PM

    We have a host machine in Canada which needs a kernel upgrade and reboot. Your VPS will go down for at most 15-20 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Host needs kernel upgrade and restart in Finland
  • Completed
    September 13, 2023 at 12:57 PM
    Completed
    September 13, 2023 at 12:57 PM

    Maintenance has completed successfully.

  • In progress
    September 13, 2023 at 12:38 PM
    In progress
    September 13, 2023 at 12:38 PM

    Maintenance is now in progress

  • Planned
    September 13, 2023 at 12:38 PM
    Planned
    September 13, 2023 at 12:38 PM

    We have a host machine in Finland which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Network Maintenance in Canada
  • Completed
    September 12, 2023 at 3:00 AM
    Completed
    September 12, 2023 at 3:00 AM

    Maintenance has completed successfully

  • In progress
    September 12, 2023 at 2:00 AM
    In progress
    September 12, 2023 at 2:00 AM

    Maintenance is now in progress

  • Planned
    September 12, 2023 at 2:00 AM
    Planned
    September 12, 2023 at 2:00 AM

    Our ISP has notified us they will be performing maintenance September 12th in the Montreal datacenter:

    Start Time: 10:00PM EST
    End Time: 11:59PM EST
    Expected Downtime: 15 minutes

    During the maintenance window, we will be performing scheduled network maintenance inside the data center, with firmware upgrades to the networking equipment.

    We anticipate a maximum downtime of 15 minutes for any given service within this maintenance window.

Host down in Canada, needs restart
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We have a host down in Canada that needs a restart - the system will be up in about 15-20 minutes

Aug 2023

Host needs kernel upgrade and restart in Finland
  • Completed
    August 15, 2023 at 10:03 AM
    Completed
    August 15, 2023 at 10:03 AM

    Maintenance has completed successfully.

  • In progress
    August 15, 2023 at 9:28 AM
    In progress
    August 15, 2023 at 9:28 AM

    Maintenance is now in progress.

  • Planned
    August 15, 2023 at 9:27 AM
    Planned
    August 15, 2023 at 9:27 AM

    We have a host machine in Finland which needs a kernel upgrade and reboot. Your VPS will go down for at most 15-20 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Some Packet loss in Canada
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Possibly a small scale DOS attack against a customer. We are currently investigating this incident.

Host needs kernel upgrade and restart in Finland
  • Completed
    August 08, 2023 at 7:26 PM
    Completed
    August 08, 2023 at 7:26 PM

    Maintenance has completed successfully. We managed to resolve the issue without a host restart.

  • In progress
    August 08, 2023 at 7:19 PM
    In progress
    August 08, 2023 at 7:19 PM

    Maintenance is now in progress.

  • Planned
    August 08, 2023 at 7:19 PM
    Planned
    August 08, 2023 at 7:19 PM

    We have a host machine in Finland which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Aug 2023 to Oct 2023