All systems are operational

Past Incidents

17th May 2022

Webdock Backup Storage Backend Montreal Degraded performance of storage backend in Canada

We are seeing degraded performance on our storage backend in Canada and for this reason we will be performing a reboot of some systems which will bring the storage backend offline. You will not be able to read or write snapshots for a short period of time while we perform the reboot. We hope to have the storage backend operational again shortly.

  • We encountered a number of issues which meant this operation took a lot longer than expected, but our storage backend is now back up and operational. We apologize for any inconvenience caused.

  • 15th May 2022

    Webdock Web Interface Postmark emails delayed

    We've been made aware that Postmark transactional e-mails via. our master account are currently paused and queuing up at Postmark. This is due to a user sending a lot of spam so our account is under review. We hope to have this resolved no later than Monday morning where sending will resume and all queued mails this weekend will be delivered.

  • Postmark has started delivering all queued emails this morning. The issue has been resolved.