Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.94%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Denmark: Storage Backend - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Denmark: General Infrastructure - Operational

100% - uptime
Jun 2025 · 99.92%Jul · 99.95%Aug · 99.98%

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Jun 2025
Jul 2025
Aug 2025

Webdock Statistics Server - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock Dashboard - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock Website - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 99.95%

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Jun 2025
Jul 2025
Aug 2025

Webdock Image Server - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock REST API - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

Our of our Ryzen hosts need a reboot
  • Resolved
    Resolved

    This incident has been resolved. Sorry for the inconvenience caused.

  • Identified
    Identified

    Containers in the host are frozen. Can't be started/stopped. To fix this the host has to be restarted.

Issue with a single host (lxd-based)
  • Resolved
    Resolved

    This incident has been resolved. Apologies for the inconvenience caused

  • Identified
    Identified

    The host needs a reboot. There will be downtime for few minutes.

Dashboard Login Timing Out
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Customers are unable to log into the dashboard and see timeout error.

    We are currently investigating this incident.

Jul 2025

Small outage in DK DC1
  • Resolved
    Resolved

    We had a small outage again affecting Ryzen and Epyc workloads as well as our dashboard and related services. The event lasted about 10 minutes. All customers should be operational again. We apologize for the inconvenience.

Partial outage in DK DC affecting Webdock dashboard and Epyc/Ryzen instances
  • Resolved
    Resolved

    This incident has been resolved and all customers and services are back up. We sincerely apologize for the inconvenience caused here tonight. The incident was indeed a power event, and our electrician will be investigating the root cause further in the morning and hopefully we can find the cause and prevent anything similar happening again in the future.

  • Identified
    Identified

    The incident unfortunately seems to be a complete power outage in the rack. A DC tech is en-route to the location to inspect the situation and hopefully power the rack back on. If this is a simple power event, we should be back up in about 45-60 minutes.

  • Investigating
    Investigating

    We are currently investigating this incident. A network-level event seems to have affected a single rack in our DC, taking down our dashboard and some related services, as well as a number of our Epyc/Ryzen customer instances.

Issue with a single host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    One of our container-based hosts needs a reboot. There will be downtime for few minutes

Frozen lxd-based Host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host needs a reboot. Few minutes of downtime is to be expected.

Issue again with a single host (container-based based)
  • Resolved
    Resolved

    This incident has been resolved. Sorry for the inconvenience caused.

  • Identified
    Identified

    The host requires a reboot. There will be few minutes of downtime.

Jun 2025

Frozen lxd-based Host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host will require a reboot. Instances will see few minutes of downtime.

Issue with a single unresponsive host
  • Resolved
    Resolved

    This incident has been resolved. Apologies for any inconvenience caused.

  • Identified
    Identified

    The host is unresponsive and requires a reboot. The will be downtime for 5-10 minutes.

Electric works in DK DC1
  • Completed
    June 27, 2025 at 3:00 PM
    Completed
    June 27, 2025 at 3:00 PM
    Maintenance has completed successfully
  • Planned
    June 27, 2025 at 7:00 AM
    Planned
    June 27, 2025 at 7:00 AM

    We are activating new solar power generating capacity in the DK-DC1 today. The electricians do not expect any disruption of power or think that we need to do any sort of emergency power testing today, so no disruption is expected.

  • In progress
    June 26, 2025 at 7:15 AM
    In progress
    June 26, 2025 at 7:15 AM
    Maintenance is now in progress.
A single host needs a reboot
  • Resolved
    Resolved

    This incident has been resolved. Sorry for the inconvenience.

  • Identified
    Identified

    One of our lxd-based hosts needs a reboot. Instances here will see some downtime.

Single Host Down in DK
  • Resolved
    Resolved

    This incident has been resolved. Once again, sorry for the inconvenience caused.

  • Identified
    Identified

    One of our Ryzen host is down/inaccessible. We're looking into this.

    Sorry for the inconvenience.

Jun 2025 to Aug 2025

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