Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

99.99% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 99.97%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Denmark: Storage Backend - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Denmark: General Infrastructure - Operational

99.95% uptime
May 2026 · 99.88%Jun · 99.98%Jul · 99.99%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Webdock Statistics Server - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Webdock Dashboard - Operational

99.98% uptime
May 2026 · 99.96%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Webdock Website - Operational

99.29% uptime
May 2026 · 99.81%Jun · 98.04%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Webdock Image Server - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Webdock REST API - Operational

99.98% uptime
May 2026 · 99.96%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Notice history

View current status

Jul 2026

Issue with lxd host.
Resolved1 hour 41 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
JUL28
Network Maintenance in Webdock DK-DC1
CompletedMaintenance4 hours
  • CompletedJuly 28, 2026 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 28, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedJuly 23, 2026 at 12:25 PMUTC

    We will be performing important security enhancements to our network on Tuesday the 28th betwen 10.00 and 14.00 CEST. The upgrade procedure includes a full kernel upgrade of all host systems. The procedure WILL result in brief network outage for ALL customers in Denmark. Typically we are looking at 5 seconds of interruption as systems are reloaded, but for some very busy systems or where networking hangs on some customer instance, the duration can be up to a few minutes. We apologize in advance for any inconvenience caused.

JUL21
Pico4 Server Migrations
CompletedMaintenance5 hours 3 minutes
  • CompletedJuly 21, 2026 at 11:03 AMUTC
    Maintenance has completed successfully.
  • UpdateJuly 21, 2026 at 9:34 AMUTC

    Maintenance still in progress. We need more time to do the migrations. Hence increasing the maintenance duration by 2 more hours.

  • In progressJuly 21, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • PlannedJuly 20, 2026 at 8:13 AMUTC

    In order to balance load and stability we'll migrating Pico4 instances to other physical systems. Each server migration will be fairly quick (not more than 10 minutes, within 5 minutes in most cases). You will receive an email when the migration starts and also when the migration finishes.

    The migrations happen between a 4hr maintenace window, starting at 8 CEST, ending by 12 CEST.

Issue with lxd host
Resolved8 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
Issues with routing IPV6
ResolvedPartial outage43 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this incident.

    We are having issues with routing via IPV6. The team is aware and looking into it.

    If you have any issues, you may turn off IPV6 via our dashboard.

Jun 2026

JUN29
Backup Cluster Software Upgrade
CompletedMaintenance5 hours 45 minutes
  • CompletedJune 29, 2026 at 2:49 PMUTC
    Maintenance has completed successfully.
  • In progressJune 29, 2026 at 2:30 PMUTC
    Maintenance is now in progress.
  • PlannedJune 29, 2026 at 9:03 AMUTC

    We are upgrading the software on our backup cluster. Snapshots and backups will be unavailable for about 1 hour between 16.30 and 17.30 CEST.

Issue with a single host (lxd-based)
ResolvedPartial outage9 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
JUN17
AI chat
CompletedMaintenance1 hour 24 minutes
  • CompletedJune 17, 2026 at 8:09 AMUTC
    Maintenance has completed successfully.
  • In progressJune 17, 2026 at 6:45 AMUTC
    Maintenance is now in progress
  • PlannedJune 17, 2026 at 6:36 AMUTC

    We are upgrading the capabilities of our AI chat.

Issue with a single host (lxd-based)
ResolvedPartial outage20 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Rebooting the host. The downtime will be 5-10 minutes. Apologies for inconvenience.

AI chat is down.
ResolvedPartial outage46 hours 57 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Hardware malfunction.

  • InvestigatingUTC
    We are currently investigating this incident.

May 2026

Issues with AI Chat
ResolvedPartial outage4 hours 37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We noticed an issue with our AI chat and are working to fix it.

Issue with a single host (lxd-based)
ResolvedPartial outage5 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The host needs a reboot. There will be downtime for few minutes. Apologies for the trouble caused.

MAY20
Network maintenance in DK DC1
CompletedMaintenance5 minutes
  • CompletedMay 20, 2026 at 8:05 AMUTC

    This maintenance has been cancelled due to short in staff today unfortunately. We'll post a new maintenance window when we are ready.

    Sorry for the inconvenience.

  • In progressMay 20, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedMay 20, 2026 at 8:00 AMUTC

    We will be performing important security enhancements to our network on Wednesday the 20th betwen 10.00 and 14.00 CEST. The upgrade procedure includes a full kernel upgrade of all host systems. The procedure WILL result in brief network outage for ALL customers in Denmark. Typically we are looking at 5 seconds of interruption as systems are reloaded, but for some very busy systems or where networking hangs on some customer instance, the duration can be up to a few minutes. We apologize in advance for any inconvenience caused.

Backup cluster degraded
ResolvedDegraded performance59 hours 5 minutes
  • ResolvedUTC

    This incident has been resolved and our backup cluster has been operating nominally for the last 24 hours.

  • MonitoringUTC

    We implemented a temporary fix which seems to have elminated the context deadline exceeded errors we were seeing. The underlying issue is still present and pending investigation by the Incus team - what we did was just a "patch" which is fine for now. We will update once we know more.

  • IdentifiedUTC

    After a major software upgrade of our backup cluster yesterday we are seeing frequent timeouts while doing backups. This is due to some regression in Incus, our hypervisor. We have the Incus team investigating this and we hope to have this solved within a day or two at most. In the interim, if you get an error trying to perform a snapshot you can retry and hopefully it goes through. Repeated failures however means that your snapshot is indeed present locally, it just isn't synched out to our storage backend, and it won't be synched until the underlying issue is solved. This issue seems to mostly affect new instances - "old" instances created before yesterday are not as affected.

MAY13
Storage backend maintenance in DK DC1
CompletedMaintenance2 hours
  • CompletedMay 13, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progressMay 13, 2026 at 3:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 13, 2026 at 3:00 PMUTC

    We are expanding our backup storage with another 200TB of storage. The storage backend will be unavailable for 1-2 hours.

Previous

May 2026 to Jul 2026

Next