Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Denmark: Storage Backend - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Denmark: General Infrastructure - Operational

100% - uptime
Sep 2025 ยท 99.80%Oct ยท 99.94%Nov ยท 99.98%

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Sep 2025
Oct 2025
Nov 2025

Webdock Statistics Server - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Webdock Dashboard - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Webdock Website - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Webdock Image Server - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Webdock REST API - Operational

100% - uptime
Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

A single host needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    One of our lxd-based host needs a reboot as it has become unresponsive.

A single host needs a reboot (legacy lxd-based host)
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host needs reboot. The container VPSes will see a 5-10 minutes of downtime.

One of our EPYC system is down
  • Resolved
    Resolved

    This incident has been resolved. Sorry for the inconvenience.

  • Identified
    Identified

    One of our EPYC system is down and hence VPSes will be unreachable. We are investigating this.

Oct 2025

Issue with lxd-based Host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The server needs a reboot. Expect 5-10 minutes of downtime. Apologies for the inconvenience.

Frozen lxd-based Host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The host needs a reboot. There will be 5-10 minutes fo downtime. Sorry for any inconvenience caused

A single host needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    One of our legacy container-based host needs a reboot (system is frozen) for proper functioning. There will be dowtime for few minutes.

    Apologies for the inconvenience.

Fiber optics and cable replacement
  • Completed
    October 11, 2025 at 5:22 PM
    Completed
    October 11, 2025 at 5:22 PM

    Maintenance has completed successfully. No impact to customer workloads was seen.

  • In progress
    October 11, 2025 at 5:15 PM
    In progress
    October 11, 2025 at 5:15 PM
    Maintenance is now in progress
  • Planned
    October 11, 2025 at 5:15 PM
    Planned
    October 11, 2025 at 5:15 PM

    Our NOC team has identified and issue with a flapping link and high CRC errors rate for the past 2 days. We will attempt to fix the issue by changing optics.

Issue with lxd-based Host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The server needs a reboot. Expect 5-10 minutes of downtime. Apologies for the inconvenience.

Sep 2025

Issue with a KVM host
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    One of our KVM host looks to be unresponsive. Our NOC guys are currently investiagating this. We'll do our best to bring things back to normal as soon as we can.

    Apologies for the inconvenience.

Electric Works in DK-DC1
  • Completed
    September 25, 2025 at 8:00 AM
    Completed
    September 25, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    September 25, 2025 at 6:00 AM
    In progress
    September 25, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    September 25, 2025 at 6:00 AM
    Planned
    September 25, 2025 at 6:00 AM

    This thursday morning some electric works will be happening at the DK DC1. We are getting new power supply added increasing our allowed power draw from the grid. The procedure means that mains power will need to be cut for about 5-10 minutes. This should be handled by our UPS and Generator systems - but just in case something unexpected happens we are announcing this 2 hour maintenance window.

A single host needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    There will be downtime for 5-10 minutes

Issue with one of our Ryzen hosts
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    Appears like there is a hardware problem with the host. So we decided to move away all the servers to another healthy host. We will do our best we can do finish the migrations as soon as possible. Apologies for the inconvenience.
  • Identified
    Identified

    There appears to be a problem with a Ryzen host which is giving trouble on boot up. The NOC team is working on it. Affected customers see an alert in the dashboard.

One of our old LXD-based hosts needs a reboot
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    There will be downtime for 5-10 minutes. Apologies for the inconvenience.

Sep 2025 to Nov 2025

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