Webdock - Network issues on new host in DK DC1 – Maintenance details

All systems operational

Network issues on new host in DK DC1

Completed
Scheduled for July 17, 2024 at 10:24 AM – 11:41 AM

Affects

Denmark: General Infrastructure

Under maintenance from 10:24 AM to 11:41 AM

Updates
  • Completed
    July 17, 2024 at 11:41 AM
    Completed
    July 17, 2024 at 11:41 AM

    Fortunately we did not need to exchange the NIC after all, as after much troubleshooting our network team found a software fix for the issue. They just needed to adjust some NIC and kernel parameters. We apologize once again for any inconvenience while we debugged the issue.

  • Planned
    July 17, 2024 at 10:24 AM
    Planned
    July 17, 2024 at 10:24 AM

    We are seeing some networking issues with very slow upload speeds on a newly activated system. Unfortunately we need to bring the system down for about 10-20 minutes as we want to try and exchange the network card in the system. We apologize for the inconvenience, especially since this is a system where we recently migrated customers over in order to bring a hopefully more stable experience.