Network performance issues in Canada Monday 9th May 2022 16:27:41

We are seeing packet loss and high latency in our Canada location. We are currently investigating.

Our Datacenter provider has reported back that the issue has been resolved and we can confirm that IPv6 and IPv4 connectivity is back to normal. We apologize for this outage which was completely out of our control.

Our Datacenter provider in Montreal - Servermania - confirm that they have network issues. The issue is related to BGP routing and means that literally that entire datacenter is down right now. There is nothing we can do on our end but wait for them to resolve the issue. We will update here as soon as we have news.