Reboot of host system Monday 6th December 2021 20:24:24

We now have a single host system in Canada which has encountered a problem and needs a reboot. Affected customers will see their VPS go down for about 15 minutes while the system restarts. To check if you are affected, log in to the Webdock dashboard and you will see an alert at the top of the screen.

The system did not need another reboot as we were able to kick the tires and get things running smoothly once again. The system is healthy and performant again.

We were a bit quick to give the all clear. We are seeing continued performance issues despite the host node restart. We are investigating the cause, and may initiate a second restart.

The host system has been restarted and all customer VPS are up and running again.