Webdock - IP range 89.28.236.0/24 affected by BGP issue, outage as seen on some networks around the world due to Voxility DOS reroute – Incident details

All systems operational

IP range 89.28.236.0/24 affected by BGP issue, outage as seen on some networks around the world due to Voxility DOS reroute

Resolved
Partial outage
Started 2 months agoLasted 2 minutes

Affected

Denmark: Network Infrastructure
Updates
  • Resolved
    Resolved

    The partial outage of 89.28.236.0/24 has been resolved by routing the network back to us directly. We are now working on making sure DOS mitigation for the previously affected host is in place, and tomorrow our network team will work with Voxility in debugging this issue.

  • Identified
    Identified

    We rerouted 89.28.236.0/24 to mitigate a DOS attack which was affecting customers on a single host system in Denmark. This reroute seems to only have worked partially as intended as it now seems that certain networks around the world are no longer able to access this ip range. If you are affected, you can check your IP address at https://ping.pe in order to see which networks are not able to reach your server at the moment.

    Ideally we will get the issue fixed at the Voxility/BGP level, but our network team responds they will be routing the network back to our location directly and deal with the DOS attack some other way, as clearly Voxility is not functioning properly. We will update here once the network is routed directly to our location again (should happen very soon)