19th May 2020

Problem with SSH logins on all servers

After our big kernel upgrade yesterday, we have identified an issue which prevents you from logging in with SSH - and FTP if your server uses PAM authentication - relating to the PAM submodule. Disabling the PAM submodule in /etc/ssh/sshd_config (set UsePAM to no) and restarting the sshd daemon solves the issue.

We are still investigating the underlying mechanism which is at work here and hope to roll out a fix infrastructure wide as soon as possible. If you cannot log in with SSH please be in touch with Webdock Support and we will do the config file tweak mentioned here and this should restore access.