28th April 2020

Webdock Network infrastructure Finland Intermittent ICMP (Ping request) failures

Today we have been seeing minor distruptions to ICMP requests to our network in Finland resulting in a few sporadic ping monitoring failures. The issue has been tracked down to a Juniper network device in the datacenter which is saturating all our IP addresses with IPv6 Neighbor Discovery packets. The issue is currently being investigated and we expect it to be resolved within the next 24 hours. This issue does not impact regular network traffic including all HTTP(s) web traffic is working normally.

If you receive network monitoring alerts (ping monitoring) please be aware that these may persist untill we have the issue resolved.